Support
KIUBIX Support
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KIUBIX Support
For various reasons, the KIUBIX Technical Support Department may need to remotely connect to your computer or request your public IP address. For this type of case, we have made this website available to facilitate your task. Just click the corresponding button to download the necessary software.
Web Tools
For various reasons, the KIUBIX Technical Support Department may need to remotely connect to your computer or request your public IP address. For this type of case, we have made this website available to facilitate your task. Just click the corresponding button to download the necessary software.
Domain
Data Analytics
SEO Tools
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Submit Support Ticket
Could you please send us a support ticket?
Please select the appropriate department below:
Please select the appropriate department below:
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General inquiries
Related to departments not listed here.
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Web Development
Design, programming, and configurations.
![](https://kiubix.us/wp-content/uploads/2023/02/envio.png)
Sales
Consultation, product purchase or service contracting.
![](https://kiubix.us/wp-content/uploads/2023/02/envio.png)
Administration
Collection, and invoicing of contracted services.
![](https://kiubix.us/wp-content/uploads/2023/02/envio.png)
Management
Messages directly to the Leadership Department.
![](https://kiubix.us/wp-content/uploads/2023/02/envio.png)
Products
Support for cloud applications.
![](https://kiubix.us/wp-content/uploads/2023/02/envio.png)
Hosting
Questions about Data Center, configurations, control panel, dedicated servers.
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Do you want to speak directly with a KIUBER?
Open the chat to solve it more quickly and conveniently.
FAQs
Where can I see the status of my services?
By entering our customer area, you can do this from our website at the top right in CUSTOMER ACCESS.
Why is my service suspended?
It is possible that the contracted term has expired, if you have made your payment recently or you know that the term has not yet been met, it may be due to a possible infection in your account that causes SPAM, please contact the technical support area at our telephone numbers or to the email [email protected]
I can't access my main email. How can I request changes to the account?
Sending a letter stating the reasons, the changes requested, letterheaded and signed by the legal representative, attaching the ID and the constitutive act (in the case of legal entities) to validate the authority and signature of the document.